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E-Commerce & Digital Agency – Informed by Research, Driven by Results

Proudly servicing South Africa, The USA and The UK

Research Services + Consulting

eCommerce Website Design Research

Is your website built for success, or is something just not working, and you are not sure what? We assist many business in establishing a data lead approach to optimization for their website.

eCommerce User Experience Research

Find out what your ideal customer thinks about your buying journey, your website, your products, and even your brand. This is invaluable information, direct from customers that are in your target market, and should be a first step before hitting the market. If you are not seeing sales, this is an imperative step to success.

Search Engine Optimisation Research

Are you doing enough now to have an impact in the long term. We look at the state of your current SEO, and give you a workable roadmap of where and how to optimise for the future.

Social Media Research + Reporting

Are you doing what is needed on social media, or are you excelling? Our social media research gives you direct access to winning strategies and insights to create better engagement that lead to conversion.

What will you find out?

Through our research methodologies you will understand:

  1. What your customers like and do not like about your products.
  2. What your customers like and do not like about your brand
  3. What your customers like and do not like about your design
  4. What your customers like and do not like about your website
  5. What your customers like and do not like about your pricing strategy
  6. What your customers like and do not like about your social media
  7. What your customers like and do not like about your delivery
  8. What your customers like and do not like about your customer service
  9. And finally, what leads them to buy, or to go to a competitor.

WHY DO RESEARCH?

In short it is a shortcut to E-commerce success – it gives you strategic direction, based on facts, without chasing your competitors, and by aligning your business goals by adding to the bottom line of the business – where it matters.

Serious about getting your business to deliver results?

Serious about getting an eCommerce website, or bettering an existing website?

Want to get in touch with us to find out more about eCommerce, or how we can help you set up and manage your ecommerce business? Complete the form, or contact us on the details below.

ecommerce website internationally, and also specialized for ecommerce website design in South Africa, including Johannesburg, Cape Town, Durban and Pretoria

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